Shipping and delivery
We are committed to processing and delivering your orders in a timely and reliable manner. Please review the following details regarding our shipping procedures:
Processing Time
All orders are processed within 1–5 business days (excluding weekends and holidays) after payment has been successfully received. During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Methods & Delivery Times
We offer a range of shipping options at checkout. Estimated delivery times vary depending on your location and selected shipping method:
Domestic orders: typically arrive within 3–7 business days
International orders: typically arrive within 7–21 business days
Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors outside our control, such as carrier issues, customs processing, weather conditions, or high shipping volumes.
Shipping Costs
Shipping fees are calculated at checkout based on your location, order weight, and chosen shipping method.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package.
Customs, Duties, and Taxes (International Orders)
Customers are responsible for any customs fees, import duties, or taxes that may apply. We are not responsible for delays caused by customs.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.